Use quotes for faster searching. Example: "Arrow TV Show"

Saturday, March 11, 2017

Front Panel Headphone Audio Jack Not Working on Neutron Ion casing


Had a faulty tower power switch so I headed over to PC Express to see if they had parts for the tower's front panel. It turns out, you have to buy a new casing even if the faulty part is only the switch. So I asked for the cheapest available computer casing and they offered the Neutron Ion 1022qm. The price was 1,080 pesos. And it had no warranty. This was the first item I ever purchased from PC Express without a warranty. My spider senses were tingling. But being low on funds, I purchased it anyway.

Had to transfer everything from my old tower into the new tower except for the power supply, since the case came with a 700 Watt one. After plugging in the mobo, with CPU and RAM, I tried to power it on, and the tower was running properly. That solved the power switch issue. Plugged in the HD, DVD Drive, and LAN card. All is still good. Tested the USB ports. Still good.

So I thought that everything was working properly until I tried playing music. I got a speaker icon with a red circle and white x mark at the bottom right corner of my screen. It was saying I had bad drivers installed, which did not make sense since I didn't do an OS re-installation. So I checked the front panel audio connections and to make a long story short, the new casing came with Legacy AC'97 compliant pins for the audio connection while my motherboard already supported an HD-audio compliant configuration. So after searching for a solution on YouTube, it turns out, I had to re-install my audio drivers using my motherboard's drivers and utilities CD and make sure that Realtek HD Audio Manager is installed. To find this program once you finish re-installing your audio drivers, just go to Control Panel and make sure you are viewing Large Icons.

Once Realtek HD Audio Manager is installed, click on the screw driver icon for Connector settings and then check Disable front panel jack detection. Also click on the gear icon for Device advanced settings and check Mute the rear output device when a front headphone plugged in.

Finally try plugging in your headphones on either the headphone jack or the mic jack at the front of the tower. I don't know if this is an isolated case, but my headphones worked when I plugged them at the microphone jack. I don't have a mic so I haven't tested if a mic will work at the headphone jack. Hope this helps out other people who might have purchased a Neutron Ion casing.


No comments:

Post a Comment

Popular Posts