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Thursday, June 15, 2017

Skycable Digibox HD - USB Videos Have No Sound


In case you've tried to play video files on a USB drive using the USB port of your Skycable Digibox HD, you might notice that your videos have no sound. To play a video file, go to MENU > MUSIC / PHOTOS > VIDEOS and if your storage device is recognized, you should be able to see a list of files that you can play. Press the PLAY button, and the video should start playing in preview mode. To maximize the screen, press the left red button at the top of your Skycable remote control. If your video is playing but doesn't have any sound, even if your regular Skycable channels have sound, you can try doing the following as a work around, in the hopes of getting sound.

  1. Try to fast forward the video a bit
  2. Press the PLAY button.
  3. Your Video should now have sound
This trick worked for me and I hope it can help out others who are experiencing the same issue. If in the process, you also lose sound on your Skycable channels, try powering off your Skycable Digibox and television for about five seconds, then powering them back on.

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